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  • Contact Us – Undercover Lies

    Contact Us

    We’d love to hear from you! Get in touch with any questions, feedback, or support needs.

    Get in Touch

    📧

    Email Us

    info@hiddentruthsapp.com

    💬

    Support Hours

    Monday – Friday: 9:00 AM – 6:00 PM (PST)
    Weekend: 10:00 AM – 4:00 PM (PST)

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    Response Time

    We typically respond within 24 hours on business days

    🎮

    What We Can Help With

    • Technical support
    • Gameplay questions
    • Bug reports
    • Feature suggestions
    • General feedback

    Send Us a Message

    Note: This form will open your default email client. If you prefer, you can directly email us at info@hiddentruthsapp.com with your message.
  • Terms of Use – Undercover Lies

    Terms of Use

    Effective Date: May 15, 2025

    Welcome to Undercover Lies (“we,” “our,” or “us”). By downloading, accessing, or using our mobile application (the “App”), you (“you,” “user”) agree to be bound by the following Terms of Use. If you do not agree with these terms, please do not use our App.

    Questions about these terms? Contact us at

    Contents

    Description of Services

    The App provides the following features:

    • Social Deduction Gameplay: Interactive party game for multiple players featuring role-based gameplay
    • Character Roles: Play as Underground Agents, Spy, or Mr. Rouge with unique objectives
    • Online & Offline Play: Enjoy the game with friends locally or connect with players worldwide
    • Word Database: Access to thousands of curated secret words in multiple languages
    • Game Management: Tools for creating, hosting, and managing game sessions

    Important Notice:

    This is a social game intended for entertainment purposes. Players should maintain respectful communication and follow community guidelines during gameplay.

    User Eligibility

    You must be at least 13 years old to use this App. By using the App, you represent that you are at least 13 years old and that you agree to comply with these Terms.

    License Grant

    We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial use in accordance with these Terms.

    User Conduct

    You agree not to:

    • Violate any applicable law or regulation
    • Reverse-engineer or interfere with the App’s operation
    • Use the App to distribute harmful, offensive, or misleading content
    • Harass, abuse, or harm other players
    • Create multiple accounts to circumvent game rules
    • Use automated tools or bots to play the game
    • Share inappropriate content during gameplay sessions

    Intellectual Property

    All content in the App, including but not limited to text, images, graphics, logos, character designs, game mechanics, and software, is owned by us or licensed to us and protected under applicable intellectual property laws.

    Game Disclaimer

    Undercover Lies is a social deduction game that relies on player interaction and communication. Game outcomes depend on player decisions and strategy.

    • We do not guarantee specific game results or experiences
    • Player behavior and interactions are not controlled by us
    • Game sessions may be affected by network connectivity or technical issues
    • We are not responsible for disputes between players

    Limitation of Liability

    To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the App, even if we have been advised of the possibility of such damages.

    Termination

    We may suspend or terminate your access to the App at any time, without notice or liability, if you violate these Terms or if we decide to discontinue the App. Reasons for termination may include:

    • Violation of user conduct rules
    • Inappropriate behavior towards other players
    • Technical abuse or hacking attempts
    • Non-compliance with community guidelines

    Changes to the Terms

    We reserve the right to modify these Terms at any time. Your continued use of the App following any changes signifies your acceptance of the new Terms. We will notify users of significant changes through:

    • In-app notifications
    • App store update descriptions
    • Email notifications to subscribers
    • Website announcements

    Important updates will also be sent directly to users who have provided their email address.

    Contact Us

    📧

    Get in Touch

    If you have any questions about these Terms of Use, need clarification about our policies, or want to report any issues, please don’t hesitate to contact us:

    info@hiddentruthsapp.com

    We typically respond to all inquiries within 24-48 hours. For urgent matters related to account issues or technical problems, please include “URGENT” in your subject line.

    Why Contact Us?

    • Questions about gameplay rules or features
    • Technical support and troubleshooting
    • Report inappropriate player behavior
    • Feedback and suggestions for improvement
    • Business inquiries and partnerships
    • Legal questions about these Terms of Use
  • Privacy Policy – Undercover Lies

    Privacy Policy

    Last Updated: April 15, 2025

    KAHA INNOVATION COMPANY LIMITED (“we”, “our”, or “us”) built the Uncover Lies game. This Service is provided by KAHA INNOVATION COMPANY LIMITED and is intended for use as is. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and tells you about your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

    Have privacy questions or concerns? Contact us directly at

    Contents

    Information We Collect

    We may collect:

    • Usage data (features accessed, session time, crash reports)
    • Device information (model, OS version, language)
    • Optional input submitted to the AI assistant (not linked to your identity)
    • Game session data (anonymized gameplay statistics)
    • Technical logs for app performance improvement

    We do not collect:

    Personally identifiable information (such as name, email, or phone number), unless you explicitly provide it for support purposes by contacting .

    Use of Information

    We use the information we collect to:

    • Improve app performance and functionality
    • Provide support and improve user experience
    • Analyze trends and usage patterns
    • Fix bugs and technical issues
    • Develop new features based on user behavior
    • Ensure game balance and fair play

    Sharing of Information

    We do not sell, rent, or trade your personal data. We may share anonymized, aggregated data with service providers or for analytical purposes. We may also disclose data if required by law.

    Data sharing concerns? Contact us at for clarification.

    Third-Party Services

    We may use third-party analytics tools or cloud services. These services may collect information as governed by their respective privacy policies. Examples include Firebase, Google Analytics, and OpenAI services.

    Third-party services we use:

    • Google Analytics (for usage statistics)
    • Firebase (for app performance monitoring)
    • Cloud storage services (for game data)

    Data Retention

    We retain usage data only as long as necessary to fulfill the purposes outlined in this policy. You may contact us to request deletion of any data associated with your usage.

    Data retention schedule:

    • Usage analytics: 24 months maximum
    • Crash reports: 12 months maximum
    • Support communications: Until resolved + 6 months

    Security

    We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

    Security measures include:

    • Encrypted data transmission
    • Secure cloud storage
    • Regular security assessments
    • Limited access to user data

    Children’s Privacy

    Our app is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us data, we will delete it.

    If you believe a child has provided information to us, please contact us immediately at .

    Your Rights

    Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights such as:

    • Right to access your data
    • Right to delete your data
    • Right to correct inaccurate data
    • Right to opt-out of data sharing
    • Right to data portability

    To exercise these rights, please contact us at with your specific request.

    Changes to Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted in the app or through app store updates. Significant changes will be communicated through:

    • In-app notifications
    • App store update descriptions
    • Direct email to subscribers
    • Website announcements

    Contact Us

    🔒

    Privacy Questions?

    We take your privacy seriously. If you have any questions about this Privacy Policy, need to exercise your data rights, or have concerns about how we handle your information:

    info@hiddentruthsapp.com

    Our privacy team responds to all inquiries within 48 hours. For urgent privacy matters or data breach concerns, please mark your email as “URGENT – PRIVACY”.

    What to Include in Your Privacy Request:

    • Clear description of your request (access, deletion, correction, etc.)
    • Device information (if requesting data deletion)
    • Approximate dates of app usage
    • Any specific data categories you’re concerned about
    • Your preferred method of response

    We’re committed to protecting your privacy and will work with you to address any concerns promptly.

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